FAQ
Frequently asked questions
The questions customers ask most about import, export, customs clearance, shop-order and Yuan transfer. Can't find yours? LINE us — we reply within 5 minutes.
About Pacred
Pacred Shipping is a full-service import & export company with 14 years of experience. We handle every step — China shop-order (1688/Taobao/Tmall/Alibaba), China-warehouse intake, customs clearance, and door-to-door delivery — plus worldwide export.
Both. From pre-order shoppers and SMEs to large importers. We register importers/exporters and link the YY customs code for free, in minutes.
Sign up on pacred.co, verify your identity (phone/document), pick a service — shop-order, import, or Yuan transfer — and you're ready to ship.
Import & shipping (FCL / LCL / Cargo)
FCL (Full Container Load) reserves an entire 20'/40'/40HQ container — lowest cost per unit, ideal for high volume. LCL (Less than Container Load) shares a container with other shippers, charged by CBM or weight — ideal for smaller shipments.
Cargo (road): 4–7 working days. LCL sea: 12–18 days. FCL sea: 14–21 days. Air: 2–4 days. These are door-to-door, from the China warehouse to your Thai address.
Based on your goods' weight (kg) and size (CBM), at the rate for your product type and shipping method. Sign in to see an instant estimate. Juristic customers have 1% withholding tax deducted.
DDP (Delivered Duty Paid) is all-inclusive to your Thai door, taxes paid — no clearance needed. EXW: pickup at factory. FOB: at origin port. CIF: at destination port with insurance.
Payment & Yuan transfer
Yes. Verifiable at every step. Supports Alipay / 1688 / Taobao with every shop. Real transfer to seller with slip confirmation back to you, same-day processing, live market rates.
Live market rate, updated daily, with transparent service fees. You see the rate before you confirm.
PromptPay QR or bank transfer, then attach the slip in-system. Admin approval takes 5–15 minutes during office hours. Funds are available immediately for shop-order or shipping.
Yes. Withdrawals to your linked Thai bank account take 1–3 working days, with a small percentage fee.
Customs & stuck-at-customs
Every port in Thailand: Suvarnabhumi · Don Mueang · Klong Toey · Laem Chabang · ICD Lat Krabang · Lak Si Mail · Mukdahan · Nong Khai · Aranyaprathet · Mae Sai. Send documents via LINE — we start clearance within the hour.
1) Import duty by HS Code 2) VAT 7% on CIF + duty 3) Excise (if applicable). We pre-compute the tax for free before you commit.
Form E is the Certificate of Origin under the China-ASEAN FTA. It can reduce import duty to 0% for many HS Codes. We coordinate with the supplier to issue Form E.
Pacred handles every permit (TFDA / TISI / NBTC / agriculture / fisheries). Lead time 1–5 working days depending on the agency.
Contact & tracking
LINE OA: pacred.co/line (fastest — replies within 5 minutes), phone 066-131-0253, email [email protected], plus Facebook / TikTok / Instagram / YouTube @PacredShipping.
Every day, 8:00–18:00 (except major holidays — see /holidays). The LINE OA replies throughout the day.
Inside your member dashboard — real-time status per stage, plus LINE notifications on every status change.
