HOW TO USE

How to use Pacred

Pick the service you need below and follow the step-by-step guide — no prior shipping experience required.

For Import Customers (ship goods from China)

Use this when you have already purchased goods in China — items are at our China warehouse (Guangzhou / Yiwu) — you just need Pacred to ship them to Thailand and clear customs.

1
Open a /service-import request
Go to /service-import and tap+ New Shipment
2
Enter dimensions/weight + choose transport
Pick origin warehouse (Guangzhou/Yiwu) + transport type (truck / sea / air) + goods type (general / TISI / FDA / special) — price is calculated instantly.
3
Add Thai delivery address + upload box photo
Enter recipient name, phone, and address in Thailand + attach a box photo/slip (so the China team can identify your shipment), then tap Submit Import Request.
4
Pay from wallet or top up first
After creating the shipment you get an F-no — on that page tapPay from wallet now if you have enough balance — otherwise tapTop up first, then return to pay.
5
Track status + confirm receipt
Track status on your F-no page: Left China → In transit → Arrived Thailand → Out for delivery → Delivered — once goods arrive and are checked, tap📥 Confirm full receipt to close the order.

💡 Tip

Corporate customers: once the order is paid, open the F-no page, tap 🖨 View Invoice → scroll to the bottom to find📄 Request Tax Invoice.

For Shop-Order Customers (we buy Chinese goods for you)

Use this when you find Chinese products (1688 / Taobao / Tmall etc.) but can't buy directly — Pacred will purchase, consolidate at the China warehouse, and ship everything to Thailand.

1
Add items to cart
Go to /service-order/add → paste the product URL (1688 / Taobao / Tmall) or add manually → specify color / size / quantity → tap Add Item.
2
Open cart and place order
When your cart is ready, go to /service-order/cart → choose Thai delivery address + origin warehouse + transport type → tapPlace Order — you'll get an H-no and a THB total.
3
Pay within 24 hours
Payment is required within 24 hrs or the order is auto-cancelled — tapPay from wallet or top up first.
4
System handles the steps — just track
After payment → Ordered → Awaiting China shipping → At China warehouse → Left China → Delivered — track at /service-order.
5
Arrived → Confirm receipt → Tax invoice (corporates)
When status shows "Completed" and all goods have arrived, tap📥 Confirm full receipt on the H-no page — corporates: tap 📄 Download Receipt PDF → request a tax invoice at the bottom.

💡 Tip

Missing items? Open the H-no page → check below the status — if a refund is due, the system will show it automatically, or go to /refunds.

For Yuan-Transfer Customers (pay Chinese stores yourself)

Use this when you have already negotiated with a Chinese seller and need Pacred to transfer yuan via Alipay / WeChat / Chinese bank (no shop-order flow needed).

1
Check rate + open a payment request
Go to /service-payment — current CNY→THB rate is shown at the top → tap + Add Payment Request.
2
Enter channel + recipient + amount
Choose Alipay / WeChat / Bank → enter recipient account, name, and note — enter the yuan amount and the system converts it to THB automatically.
3
Pay from wallet or attach a transfer slip
If your wallet has enough → tick 💳 Deduct from wallet — otherwise transfer to Pacred's account, attach the slip + ID card photo (fraud prevention), and submit to the team.
4
Wait for team transfer + confirm success
The team reviews → transfers → completes — status updates automatically on the list page + notification in /notifications.
5
Request tax invoice (corporates)
Once status is "Completed", open the transaction detail → scroll down to find 📄 Request Tax Invoice — available only for corporates with a 13-digit tax ID in their profile.